![]() ![]() Visioning: We create the future direction of the Organization and understand the efforts and processes needed to achieve it through strategic planning, goal setting, policy development, mission/values and council direction.It is my honor and pleasure to briefly share with you our cherished history of serving the Houston community for over twelve years as an independently owned local entity!.Critical Thinking: We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors.Innovation: We successfully implement ideas that improve and/or add value to service delivery through creative thinking, risk taking, continuous improvement and by being quality minded and a change agent.Professional Insight: We thoroughly understand our particular professions and apply the principles and ethics required in the professions’ service delivery by applying principles, professional ethics and by understanding future/profession trends, legal implications and resource planning.Community Awareness: We have a sense of the community’s culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations, demographics and branding.Global Awareness: We stay informed of critical global issues and trends that may impact the organization by understanding international perspectives, intergovernmental relations, political awareness, media/public relations and legal implications.Organizational Awareness : We are aware of the organization’s structure and culture for how we do business by understanding organizational structure, departmental impact on organization, interdepartmental relations, organizational culture , organizational development and leadership style.Development of Self & Others: We are committed to improving the knowledge, skills, personal qualifications and performance of ourselves and others through mentoring, coaching, counseling/discipline, delegation and self-development.Emotional Maturity: We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balance and consistency.Communication: We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts and feelings, and through persuasiveness, assertiveness, empathic listening, conflict resolution and deliberating/debating.Relational: We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversity and being diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring. ![]() ![]() Trustworthy: We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical, credible behavior.Service–Oriented: We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate.Leadership of Self & Others: We motivate, inspire and influence others to strive towards excellence by being participatory, positive, accountable, team focused, influential in goal achievement, and empowering.Motivation of Self & Others: We demonstrate a core desire to serve the Public and the organization through our commitment, passion, initiative and drive.Humble: The noble choice to forgo your status, deploy your resources or use your influence for the good of others beyond yourself-a willingness to hold power in service for others.
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